Hong Kong taxi and light bus drivers have called for a two-month liquefied petroleum gas (LPG) subsidy scheme to be extended amid uncertainty over wars in the Middle East, and warned monthly operating costs could rise by up to 33 per cent when the policy ends. A government task force rolled out the subsidy on…
Hongkongers buying insurance for their pets have been urged to carefully examine third-party liability terms and pay special attention to coverage related to disputes and animals with a history of aggression. The Consumer Council issued the warning on Wednesday, less than a week after more than 900 restaurants became legally allowed to welcome dogs on…
More than half of the reading glasses tested by Hong Kong’s consumer watchdog failed to label pupillary distance, a key measurement for aligning lenses to ensure clear vision and reduced risk of eye strain. The Consumer Council tested 17 models of ready-to-wear reading glasses between January and May this year, with the claimed degree of…
Hong Kong’s consumer watchdog has urged hotels and online booking platforms to clearly outline their responsibilities in cases of reservation changes or refunds, after general complaints neared an annual average of 1,000 over the past three years. The Consumer Council also said on Monday that it had received 3,346 complaints about lodgings in the city…
Some patrons of an exclusive Hong Kong sports club have escalated action against the Rosewood Hotel Group’s plan to change operations at its clubhouse in Central, but the hospitality firm says it has made some “refinements” to the arrangement. A representative of a group of concerned patrons at the Hong Kong Golf & Tennis Academy…
The cooling efficiency of 13 air conditioner models bearing Hong Kong’s top energy label can vary by up to 33 per cent, the consumer watchdog has found. The Consumer Council on Thursday released test results for 13 models of 1.5-horsepower inverter split-type air conditioners, finding “substantial differences” in energy-saving performance among units with a Grade…
Hong Kong’s major retailers are using aggressive tactics such as direct sourcing and leveraging massive economies of scale to avoid raising prices despite surging logistics costs arising from the war in the Middle East. But their resilience is being seriously tested for certain goods, with a leading cosmetics chain warning that shipping and airfreight costs…
Hong Kong bus company boss Martin Lau feels overwhelmed as he attempts every option possible to minimise mounting losses wrought by runaway fuel prices. He has done everything he can think of, from trying to reduce services to doing his own repairs on his fleet of more than 20 coaches. Lau, managing director of ABC…
Hong Kong authorities are facing mounting pressure from lawmakers to roll out more measures to rein in surging fuel prices, including a requirement for firms to disclose pricing formulas when bidding for petrol stations – an idea the environment minister said could be considered. Secretary for Environment and Ecology Tse Chin-wan told the Legislative Council…
A Hong Kong bus driver union has hit out at a company’s guidelines asking drivers to save fuel amid surging oil prices by switching off air-conditioning when they are not carrying passengers, arguing that such policies pose safety risks. In a statement on Wednesday, the Motor Transport Workers General Union also called on public bus…