Hong Kong authorities have been urged to review the pricing mechanism for local fuel supplies after petrol retailers were accused of swiftly raising prices as conflict erupted in the Middle East, even though the city had not yet exhausted its weeks-long stockpile. Global fuel prices have soared since the US-Israel war with Iran broke out,…
A Hong Kong doctor and a clinic operator were arrested on Thursday in a joint operation by police and health authorities on a Causeway Bay medical facility suspected of performing high-risk hair transplant procedures without a valid licence. Authorities raided the clinic located in the Cameron Commercial Centre on Hennessy Road after receiving a tip-off…
A man who paid HK$170,000 (US$22,000) for a hair transplant has complained that “nearly all” of the initial 1,000 artificial strands fell out within a year – far earlier than the company’s claim that the results would last more than six years, Hong Kong’s consumer watchdog has revealed. The Consumer Council on Monday warned against…
Some shopping centres in Hong Kong display unclear parking discount terms that often lead to disputes, the consumer watchdog has said, citing a case in which a driver was billed HK$1,210 (US$155) for a full day, more than seven times the advertised rate. The Consumer Council said on Monday that complaints about car-park services had…
Perfumes from Italian fashion brand Gucci and two other luxury products have been found to contain 10 types of fragrance allergens that could worsen skin conditions for eczema patients, Hong Kong’s consumer watchdog has said. The Consumer Council said on Monday that it tested 40 perfume products, including Gucci’s “The Alchemist’s Garden Tears from the…
Seven out of eight power bank rental platforms tested by Hong Kong’s consumer watchdog displayed inaccurate navigation or positioning data on map applications, a problem that may waste users’ time and incur extra charges due to delays. The Consumer Council on Thursday also found a significant variance in rental fees across different stations within the…
Hong Kong’s consumer watchdog has called on businesses to improve services for elderly customers after receiving more than 9,200 complaints in the past three years, including a woman who spent HK$400,000 (US$51,294) on beauty treatments. The Consumer Council said on Thursday that improving services for seniors would help boost the spending potential of the “silver…
About a quarter of face washes tested contain only some or none of their claimed active ingredients, Hong Kong’s consumer watchdog has revealed. It also urged users to try a small portion on their skin beforehand as a precaution when using cleansers that were highly acidic. The Consumer Council said on Monday it tested 25…
Hong Kong’s consumer watchdog has recorded 88 complaints related to matching services and dating apps so far this year, an increase of 46.7 per cent from the same period last year, including one case in which a woman spent HK$70,000 (US$9,000) but was offered no candidate who met her requirements. The Consumer Council said on…
A Hong Kong travel agency has allegedly broken the law by announcing its plan to fold only a day before its closure, affecting 1,500 customers and involving about HK$1.7 million (US$218,400), according to a watchdog. The Travel Industry Authority on Wednesday vowed to investigate M&F Lucky Holiday after the company announced on Monday its intention…