More customers were left disappointed on the third day of the troubled hot-air balloon festival at the Hong Kong waterfront on Saturday, as the displays were deflated again due to high temperatures. At least 30 angry attendees gathered around the customer service counter of the AIA Hot Air Balloon Fest at one point, demanding refunds…
More customers were left disappointed on the third day of the troubled hot-air balloon festival at the Hong Kong waterfront on Saturday, as the displays were deflated again due to high temperatures. At least 30 angry attendees gathered around the customer service counter of the AIA Hot Air Balloon Fest at one point, demanding refunds…
Nothing is worse for a public festival than the fun and joy turning into a tragedy. Such a scenario could not have been ruled out had Hong Kong’s first hot-air balloon gala gone ahead with floating rides amid safety doubts. But the abrupt cancellation of the much-touted attraction has inflated into a public relations disaster…
Hong Kong authorities should step up efforts against illegal medical practices, the city’s largest political party has urged, after the organisation received about 100 complaints related to non-professionals allegedly offering pain relief services. Lawmaker Chan Wing-kwong of the Democratic Alliance for the Betterment and Progress of Hong Kong (DAB) said on Friday that some of…
Online medical consultations expanded during the pandemic, especially for the elderly. Like with online classes and working from home, they helped to limit exposure to the coronavirus in the community. But the telehealth market remains in its early stages. The Consumer Council recently reviewed Hong Kong’s telehealth services in a survey that included 840 consumers,…
Hong Kong’s private telehealth services are lacking transparency and guidance, the city’s consumer watchdog has found, calling on authorities to offer detailed guidelines and for the industry to specify qualified service providers. The Consumer Council released findings on Tuesday of a study that reviewed problems with the city’s telemedicine services, which have gained traction since…
Hong Kong’s consumer watchdog recorded 17,000 complaints linked to online shopping last year, accounting for about 40 per cent of all cases, with problems including an inability to return products, delays that caused fines and loss of packages. The Consumer Council also revealed on Thursday that 148 online shopping complaints related to logistics services were…
Nearly half of 28 models of primary school shoes sold in Hong Kong contain harmful substances, with carcinogens exceeding international safety limits found in four, tests by the consumer watchdog have revealed. The Consumer Council on Thursday also published international test results showing that three out of 22 child car seats models sold locally had…
Veteran Hong Kong Cantopop star Jenny Tseng shared online that she had fallen victim to theft recently, losing luxury items such as Louis Vuitton products from her checked luggage. Her case highlights a common concern for many travellers about safety while flying. The Post examines the steps you can take to safeguard your personal belongings…
Veteran Hong Kong Cantopop star Jenny Tseng shared online that she had fallen victim to theft recently, losing luxury items such as Louis Vuitton products from her checked luggage. Her case highlights a common concern for many travellers about safety while flying. The Post examines the steps you can take to safeguard your personal belongings…