There’s still no update on elevated errors when using Claude, but Anthropic has a fix for authenticating with the platform. As of 11:29 AM ET – just minutes ago – Claude says a fix has been rolled out:
“The issue has been identified and a fix is being implemented,” this hopefully means that if you haven’t been able to sign in or authenticate into Claude Code, you’ll be back in shortly.
Claude confirms a separate issue with signing-in
Sometimes lightning strikes twice, as Claude has confirmed a separate issue aside from ‘elevate error rates’, as some folks are also experiencing trouble signing into the platform itself.
The full bulletin reads: “We are currently investigating an issue affecting Claude Code authentication. Users may encounter errors when attempting to sign in or authenticate their Claude Code sessions.” It was posted at 11:22 AM ET, and I can confirm that I did have issues signing in to Claude, as did a few of my colleagues.
(Image credit: Future/Jacob Krol)
It appears that Claude might be recovering a bit, as while still slow to respond – taking close to a minute rather than a few seconds for a relatively easy prompt – I was able to get a response from Anthropic’s popular AI chatbot. I’m using the Sonnet 4.5 model here.
(Image credit: Future/Jacob Krol)
Similarly, reports on Down Detector are starting to level off, with about 2,250 in the United States for Claude as of 11:05AM ET.
Claude confirms an ‘elevated errors’ issue is happening
Shortly after the 11 AM ET hour, Claude has updated its status page to note that it is currently ‘investigating’ the issue causing ‘elevated errors’ with the platform. There’s no time for mitigation or recovery as of yet, but the teams at Anthropic are on it.
(Image credit: Future/Jacob Krol)
And here’s a look at this error message. I’m seeing this appear when I open a new chat with Claude on desktop, but also after I send a prompt through. Let us know in the comments below if you’re having issues with Claude.
(Image credit: Future/Jacob Krol)
I’m on a free account, as well as a few of my colleagues, and Claude simply isn’t answering prompts. I’m seeing an error message, “This isn’t working right now,” that suggests I try again, and this is appearing on both desktop and mobile.
(Image credit: Future/Jacob Krol)
To kick things off here is a look at Down Detector as of 10:40AM ET showing over 2,400 reports of issues with Claude.
(Image credit: Future)
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