Is the Nespresso CitiZ & Milk one of the best Nespresso machines you can get? Yes. Totally. I love this little machine, and I’m not sorry about it.
At $379, the Nespresso CitiZ & Milk isn’t the cheapest Nespresso pod machine you can get, and not by a long shot. However, it is the cheapest Nespresso with built-in milk frothing capabilities, and that’s super important for serious latte lovers. If you don’t feel like splurging $699 on the Nespresso Vertuo Creatista (no, that’s not a typo), then you would love the Nespresso CitiZ & Milk.
On top of being mind-numbingly easy to use — in a good way — the CitiZ looks better than a Vertuo Pop and can make you a latte with two presses of a button. To find out more, keep reading this Nespresso CitiZ & Milk review.
Nespresso CitiZ & Milk review: Cheat sheet
- Who is it for? Easygoing coffee drinkers who want to take the stress out of morning espresso
- What does it do well? It’s beyond easy to use and looks sleek
- What are its weaknesses? The machine looks good, but is very plasticky
Nespresso CitiZ & Milk review: Specs
Nespresso CitiZ & Milk review: Price & availability
The Nespresso CitiZ & Milk comes in two versions: just the Nespresso machine, and with a built-in milk frother. I tested the model with the milk frother attached. Just the CitiZ will set you back $319 on Amazon, but the CitiZ + Aeroccino will be $379. Similarly, the CitiZ is £175 from Amazon in the U.K., and £225 for the CitiZ + Aeroccino.
If you want to find out more about the CitiZ, check out our review. This review is of the Nespresso CitiZ & Milk model. The standalone Aeroccino 4 is $119, but the CitiZ uses the Aeroccino 3, which has been discontinued.
The Vertuo line — such as Nespresso Pop+ ($129), Nespresso Next Vertuo, $189. Nespresso Vertuo machines use centrifugal force rather than traditional espresso pressure, which creates an airier, frothier foam. If you’re after that traditional espresso crema, I’d recommend a standard Nespresso (like the CitiZ or the Pixie, which is $179).
To save as much money as possible, you could check out the Casabrews Pod Machine, $99, which is compatible with Nespresso pods.
Nespresso CitiZ & Milk review: Design
The only difference between the Nespresso CitiZ and the Nespresso CitiZ & Milk is, well, the Aeroccino. If you only drink black coffee, you needn’t worry yourself with the milk frother. But, if you’re the kind of coffee drinker looking to match your daily Starbucks latte, you’ll definitely want the Aeroccino model.
There isn’t much size difference between the CitiZ and CitiZ & Milk models: the Aeroccino adds an extra four inches to the width, but other than that, they’re identical. You can’t move the Aeroccino: it’s connected to the side of the machine.
If you’re the kind of person who values a sleek, modern-looking coffee machine in your kitchen, I’d recommend getting the CitiZ over a Vertuo. In my opinion, the Vertuo machines tend to look more like a plastic lump. Sure, the CitiZ is still 100% plastic — or, at least, looks that way — and is my biggest con with the machine, but there’s something to be said for the scallop-like design.
As you might expect from a Nespresso machine, there are two buttons: lungo and espresso. Lungo is a long shot, whereas espresso is, obviously, a small shot. You can customize both of these default volumes (40ml and 100ml) by holding down the shot button and releasing when you reach your desired volume.
Using the Aeroccino is just as simple: press the power button, and it’s good to go!
Nespresso CitiZ & Milk review: Performance
As the CitiZ has a built-in Aeroccino, I evaluated both coffee and milk performance. I used Nespresso pods and third-party pods.
Coffee
I’m a self-professed coffee snob, but I genuinely devoured the coffee made by the CitiZ. It was so delicious, and I’m not even sorry about it.
Take a look at this crema.
Of course, this is not ‘real’ espresso in the same way that the Breville Bambino Plus or Smeg EMC02 brews ‘real’ espresso. But for Nespresso, this is darn delicious. You can also make long coffees, which, as mentioned earlier, are customizable up to 150ml, but I’m an espresso (and Americano) lover so I mostly drank espresso.
The flavor will obviously depend on which pods you’re using. I tested a variety, from ristretto, to lungo, to rich Italian blend. No coffee I tasted was burned or stale; every drink was lively, fresh, and full-bodied.
Vertuo and original use different pods. Vertuo pods are patented, so you can only get Nespresso Vertuo pods. However, original pods are widely available, even from smaller roasteries (like Grind, which I use!), so if you’re a fellow coffee snob, I’d recommend getting the original for that specialty-ish coffee flavor.
Please don’t take away my coffee snob hat, but I think I’d rather drink Nespresso CitiZ coffee than poor-quality ‘real’ espresso. There, I said it.
Milk
Alright, so milk frothing capabilities are the USP of the Nespresso CitiZ & Milk. The Aeroccino offers an 8-ounce capacity, enough for one latte or cappuccino. Here’s a photo of milk frothed on the Aeroccino. It took 2 minutes and 34 seconds to heat the full 8 ounces of milk.
Of course, the texture isn’t as pro-level as the Subminimal Nanofoamer Pro Gen 2, but that costs $159. I think the Aeroccino is more than good enough for the average Nespresso user.
If you want a Nespresso machine with a top-notch milk frother, you might want to check out the Nespresso Latissima One ($429) or the Nespresso Creatista ($699). Obviously, though, these machines are eye-wateringly expensive.
Creatista has an actual espresso-machine-style steam wand, and you can pick from different textures and frothing styles. It also pours directly into your cup, so it’s easier and better for completely hands-off baristas. If that sounds like a bit of you, you might want to consider investing.
Nespresso CitiZ & Milk review: Storage & maintenance
I am obsessed with the used pod compartment of the Nespresso CitiZ. It brings me such indescribable joy to lift up the pod compartment and watch the pod tumble in what I like to call “pod prison”. There’s something absurdly hilarious about seeing Nespresso pods behind bars.
Anyway, this feature isn’t just to entertain small-brained people such as I. This is so you can easily throw your used pods into your recycling (or compost if you use compostable third-party pods, like I do). Then, you just have to clean the pod drawer with some warm soapy water and you’re ready to go again.
If you live in a hard water area, I’d recommend descaling your Nespresso CitiZ once a month. You can get a descaler for $11.99 on Nespresso’s website. This is cheaper than Breville and De’Longhi’s descaler — but then again, the use-cases are completely different.
Nespresso CitiZ & Milk review: Verdict
If you want a Nespresso machine with a built-in milk frother — and you don’t want to invest over $400 on the Latissima One or the $700 Vertuo Creatista — then it’s gotta be the Nespresso CitiZ & Milk. This is the best all-rounder Nespresso machine. You don’t have to splurge on an almost espresso-machine-price pod machine, but you get a built-in milk frother.
While I wish it had some more premium-feeling, metal materials to help justify the $379 price a little more, I loved testing the CitiZ. It’s obviously the easiest espresso machine to master — just press a button, and you’re good to go.
Would I ditch my Bambino Plus for a Nespresso machine? No. But if I didn’t have one of the best espresso machines already, I’d seriously consider this Nespresso CitiZ & Milk— as should you!
