prepaid beauty and fitness contracts – Charm

Customers seeking refunds during cooling-off period will need to pay admin fee

1 month ago02 mins

Hong Kong customers seeking refunds under a proposed seven-day cooling-off period for prepaid beauty and fitness contracts will be required to pay an administrative fee to curb potential abuse of the mechanism, the government has said. Authorities last week launched a two-month public consultation on three major policy proposals aimed at strengthening consumer protection amid…

Hong Kong beauty operators warn tighter rules may deal ‘blow to our trade’

2 months ago02 mins

A Hong Kong government plan to tighten regulations on prepaid beauty and fitness contracts has sparked concern among operators, who warn that a rigid refund window and caps on administrative fees ignore operational realities. The government on Monday launched a two-month public consultation on proposed amendments to the Trade Descriptions Ordinance, aimed at strengthening consumer…