07/24/2025 – 04:00 AM Healthcare and government agencies top the frustration list as 75% of Brits say poor routing and long waits undermine urgent calls LONDON–(BUSINESS WIRE)– Three out of four UK consumers say they…
62% of Brits say companies should be penalized for slow responses LONDON–(BUSINESS WIRE)– British consumers have lost patience with long hold times — and they want companies to pay the price. That’s the findings of a new Streetview survey by 8×8, Inc. (NASDAQ: EGHT), the industry’s most integrated Platform provider for CX that combines Contact…