human error – Charm

‘Devastated’: Tung Wah College says sorry for false admission offers to 11,000 hopefuls

1 week ago02 mins

A tertiary institution in Hong Kong has apologised for mistakenly sending an email to all 11,139 of its applicants telling them that they had been admitted and asking them to pay an acceptance fee, saying the error was an administrative oversight. The blunder involving Tung Wah College (TWC) in Kowloon on Wednesday sparked angry complaints…

Education Bureau to deny pay rise to worker after SMS blunder over school places

2 months ago02 mins

Hong Kong authorities have penalised an Education Bureau staff member over a Primary One admission allocation blunder after human error was found to be involved, with the officer to be denied a pay rise and transferred to other roles. The government on Friday revealed the results of its investigation into the incident on June 2…