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June 18, 2026
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Hong Kong consumer watchdog urges better elderly services after 9,206 complaints

    Hong Kong consumer watchdog urges better elderly services after 9,206 complaints

    5 months ago02 mins

    Hong Kong’s consumer watchdog has called on businesses to improve services for elderly customers after receiving more than 9,200 complaints in the past three years, including a woman who spent HK$400,000 (US$51,294) on beauty treatments. The Consumer Council said on Thursday that improving services for seniors would help boost the spending potential of the “silver…

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    Hong Kong to deploy 1,000 hospital staff to guide patients through fee reform

      Hong Kong to deploy 1,000 hospital staff to guide patients through fee reform

      6 months ago02 mins

      Hong Kong public hospitals will deploy more than 1,000 service ambassadors to assist residents when healthcare reforms take effect next Thursday, with authorities saying the system revamp to accommodate the fee changes is entering its final stage. Director of Cluster Services Wong Yiu-chung said on Saturday that public hospital systems, including billing and dispensing, had…

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