With Hong Kong so focused on attracting top talent and investors, a shortage of other human resources and services can slip under the radar – until gripes about it go public. A case in point is to be found in a Consumer Council report that complaints topped 40,000 for the first time last year, driven…
The organiser of ComplexCon Hong Kong has announced it will issue refunds to fans who complained that a glitch had changed the dates on their tickets and prevented them from booking a highly anticipated performance by K-pop girl group NJZ. Complex Chinese said on Friday that it would process refunds for all fans of the…
Hong Kong’s consumer watchdog has launched a one-stop website that consolidates property data from 11 Greater Bay Area cities to provide buyers and renters with timely and accurate information, following hundreds of real estate deal complaints. The Consumer Council announced on Wednesday a new guide on its website for residential property in the bay area,…
The popularity of electric vehicles is accelerating rapidly, and recent years have seen an increasing number of mainland-built cars joining Teslas in plying Hong Kong’s highways and byways. By the end of November last year, there were about 107,000 EVs in the city, according to the Environmental Protection Department. That’s a sharp rise of more…
Four of 15 chain restaurants in Hong Kong have told diners they cannot use their own containers for takeaway, the consumer watchdog has found, as it called on catering businesses to contribute to the government’s goal of waste reduction. Consumer Council staff posing as customers made 45 visits to 15 popular chain restaurants during lunch…
Hong Kong’s Consumer Council has found fragrance allergens in 12 laundry scent boosters and a chemical compound that could affect marine ecosystems in four of the products, calling on authorities to assess the need for labelling rules. The watchdog said on Friday it had tested the 12 “in-wash” products priced between HK$38 and HK$179 per…
Another branch of the now-defunct Physical gym chain has reopened in Mong Kok under the new name “Perfit”, with some visiting customers concerned that their previous subscription records could be erased while others took a wait-and-see approach. The former Physical branch in Hollywood Plaza in Mong Kok reopened as Perfit on Thursday at 10am, with…
Hong Kong’s MTR Corporation has accused the owners of now-closed fitness chain Physical of owing it nearly HK$2.8 million (US$360,000) in rent and management fees, with some outstanding charges dating back to last December. The rail giant, which also operates shopping centres, is seeking to recover more than HK$320,000 from Physical and its two directors,…
Hong Kong’s labour minister has urged former staff of the now-defunct Physical gym chain to ensure their interests are protected if they sign contracts with a new investor that has said it has retained about 200 of the workers. Secretary for Labour and Welfare Chris Sun Yuk-han also said on Saturday his department had received…
Hong Kong’s consumer watchdog has revealed that a new investor in a 38-year old fitness chain that closed suddenly last month has been in touch, while a branch that reopened earlier has been renamed for a second time. Physical Health Centre abruptly announced the “temporary closure” of all its branches early last month, leaving hundreds…