UK’s M&S resumes online orders following cyberattack

UK's M&S resumes online orders following cyberattack

British retailer Marks & Spencer resumed taking online orders for some clothing lines on Tuesday after a 46-day hiatus following a damaging cyberattack.

The 141-year old M&S, one of the best known names in British business, said on its website “select fashion ranges now available to buy online”.

M&S stopped taking clothing and home orders through its website and app on April 25 following problems with contactless pay and click and collect services over the Easter holiday weekend.

It first disclosed it had been managing a “cyber incident” on April 22.

M&S said last month it expected online disruption to continue into July and forecast the attack would cost it about 300 million pounds ($404 million) in lost operating profit in its 2025/26 financial year, though it hopes to halve the impact through insurance and cost control.


The group said hackers broke into its systems by tricking employees at a third-party contractor, skirting its digital defences to launch a cyberattack.

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