Editorial | Hong Kong’s telehealth market must put patient welfare front and centre

Editorial | Hong Kong’s telehealth market must put patient welfare front and centre

Online medical consultations expanded during the pandemic, especially for the elderly. Like with online classes and working from home, they helped to limit exposure to the coronavirus in the community. But the telehealth market remains in its early stages. The Consumer Council recently reviewed Hong Kong’s telehealth services in a survey that included 840 consumers,…

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Hong Kong’s telehealth services lack transparency and guidance: consumer watchdog

Hong Kong’s telehealth services lack transparency and guidance: consumer watchdog

Hong Kong’s private telehealth services are lacking transparency and guidance, the city’s consumer watchdog has found, calling on authorities to offer detailed guidelines and for the industry to specify qualified service providers. The Consumer Council released findings on Tuesday of a study that reviewed problems with the city’s telemedicine services, which have gained traction since…

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