Hong Kong tests AI to ease travel disruption

Hong Kong tests AI to ease travel disruption

22 June 2025 by William Thorpe Hong Kong’s principal railway operator has introduced a ridership prediction model that simulates and predicts passenger distribution and travel demand in the territory. “It is quite an unprecedented way of doing operations planning and is particularly useful when there is a sudden event that might disrupt normal operations,” said…

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Hong Kong ‘golden week’ tourist hits and misses: nicer workers, e-payment poor

Hong Kong ‘golden week’ tourist hits and misses: nicer workers, e-payment poor

Some mainland Chinese tourists visiting Hong Kong during the Labour Day “golden week” holiday have expressed surprise at improvements in service attitudes but believe the city’s e-payment system could be better. They said waiters and waitresses were no longer rude while serving and spoke better Mandarin after notoriously impolite restaurant staff, shop workers and taxi…

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Hong Kong ‘golden week’ tourist hits and misses: nicer workers, e-payment poor

Hong Kong ‘golden week’ tourist hits and misses: nicer workers, e-payment poor

Some mainland Chinese tourists visiting Hong Kong during the Labour Day “golden week” holiday have expressed surprise at improvements in service attitudes but believe the city’s e-payment system could be better. They said waiters and waitresses were no longer rude while serving and spoke better Mandarin after notoriously impolite restaurant staff, shop workers and taxi…

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