Main Feature – Charm

Mobile Banking at Credit Unions Demands More Than App Refresh

Cs news2 weeks ago08 mins

For credit unions, the move toward becoming “smarter” digital financial service providers entails embracing several strategic and technological shifts. David Durovy, senior vice president of transformation at i2c, told PYMNTS that many financial services firms, credit unions included, have historically relied on basic alerts, member prompts and generic digital coupons, some delivered via mobile apps…

Mobile-First Shoppers Trade Bricks for Clicks

Cs news2 months ago04 mins

The mobile phone has become the “anywhere storefront.” Shoppers reach for these pocket-sized portals to window-shop and make purchases anytime, anywhere — at home, commuting, even inside physical stores. This always there convenience has reshaped shopping: Consumers used a phone in nearly half their most recent retail purchases. When a shopping journey begins on a…