Consumers in Australia are increasingly mobile-first, frequently reaching for their phones as part of their shopping experience. This goes beyond just making online purchases. The average Australian shopper uses their mobile devices to browse or buy nearly every day. PYMNTS Intelligence’s latest research finds that Australia is slightly behind the global curve in mobile shopping,…
For credit unions, the move toward becoming “smarter” digital financial service providers entails embracing several strategic and technological shifts. David Durovy, senior vice president of transformation at i2c, told PYMNTS that many financial services firms, credit unions included, have historically relied on basic alerts, member prompts and generic digital coupons, some delivered via mobile apps…
The mobile phone has become the “anywhere storefront.” Shoppers reach for these pocket-sized portals to window-shop and make purchases anytime, anywhere — at home, commuting, even inside physical stores. This always there convenience has reshaped shopping: Consumers used a phone in nearly half their most recent retail purchases. When a shopping journey begins on a…