The Hong Kong Monetary Authority (HKMA) issued requirements on Wednesday for banks to improve their services for elderly customers, as the proportion of the city’s population over the age of 65 increases rapidly. Banks will be required to upgrade their apps to meet the needs of elderly customers, improve branch facilities and ensure that staff…
All of Hong Kong’s 28 retail banks, including virtual ones, will offer an anti-scam service from Wednesday that requires extra verification before money can be withdrawn, with 3,200 people depositing HK$1.6 billion during a trial. Hong Kong Monetary Authority deputy chief executive Arthur Yuen Kwok-hang said on Tuesday that around 20 per cent of the…
Sales of non-listed investment products soared to a record last year in Hong Kong, as capital poured into mutual funds, debt and equity-lined financial products amid improving market sentiments, underscoring the city’s growth as a financial hub. As many as 1.2 million customers traded at least once on a product last year, 28 per cent…