Published on
September 29, 2025
Akasa Air, India’s fastest-expanding airline, has introduced exciting new updates to its “Pets on Akasa” product, for pet parents flying with their beloved pets. The updates align with Akasa’s vision of introducing more convenience and flexibility for customers to make flying with pets more convenient and comfortable.
The airline currently accommodates two pets in the cabin per person, up from the earlier limit of a single pet. This increase is in line with Akasa Air’s emphasis on offering pet-friendly services and improving travel convenience for pet travelers, in an effort to address growing demand for pet travel. Akasa Air has also lowered the advance booking period to 24 hours prior to departure, providing pet owners with greater convenience in planning travel.
Responding to Growing Demand: Akasa’s Customer-Focused Approach
Since the launch of “Pets on Akasa” in November 2022, the service has received overwhelmingly positive feedback from pet parents. As of 2025, Akasa Air has successfully flown over 8,500 pets, a testament to the airline’s customer-focused approach and dedication to making travel easier for pet owners. With the reduced booking window and the ability to bring two pets, Akasa is responding to customer needs and solidifying its reputation as a trusted choice for safe and comfortable pet travel.
Akasa Air’s commitment to adapting its services based on passenger feedback has resulted in key policy enhancements, including increasing the permissible weight for pets in the cabin to 10 kgs (inclusive of the container) and extending the validity of pet travel certificates to 15 days. These improvements further streamline the travel experience for pet owners, reinforcing Akasa’s leadership in the pet travel sector in India.
Pet-Friendly Travel: Comfort, Convenience, and Value-Added Services
Akasa Air offers a range of complimentary value-added services for passengers traveling with pets. These services include a pre-booked window seat, priority check-in, priority baggage delivery, and access to Board First services. These extra touches make the travel experience as stress-free as possible for both pets and their owners, ensuring a smooth journey from departure to arrival.
The airline has also focused on providing specialized training for customer care teams, airport staff, and in-flight personnel, ensuring that every team member is prepared to handle the unique needs of pet travelers. Akasa’s commitment to customer service and pet care is evident in its efforts to create a safe and enjoyable experience for pets and their owners.
Expanding Pet Travel Services Across India
“Pets on Akasa” is available across 24 domestic cities in India, including major destinations such as Mumbai, Ahmedabad, Bengaluru, Chennai, Delhi, Kochi, and Hyderabad. With this extensive network, pet owners have access to comfortable and reliable air travel to a wide range of locations within India.
As the service expands, Akasa Air is poised to become a leading airline for pet-friendly air travel in India. The airline’s growing network of pet-friendly routes helps make travel more convenient for families and individuals who wish to explore India with their pets.
Collaboration with Umeed for Animals Foundation: Ensuring Best Practices
Akasa Air has partnered with the Umeed for Animals Foundation, a non-profit animal rehabilitation organization based in Gurgaon, to implement best practices across its pet travel processes. This collaboration ensures that pets receive the best care throughout their journey, while Umeed for Animals brings its expertise in animal welfare to help Akasa maintain the highest standards in pet travel safety.
Through this partnership, Akasa Air is continuously enhancing its service to provide greater comfort and safety for pets traveling in the cabin, ensuring they have a smooth and pleasant journey.
Strengthening Akasa Air’s Position in the Indian Aviation Market
The “Pets on Akasa” service is a key part of Akasa Air’s growing success in the Indian aviation market. As travel demand continues to rise, particularly for pet-friendly flights, Akasa is capitalizing on the increased interest in pet travel services to differentiate itself from competitors.
By focusing on personalized service and adaptability, Akasa Air has positioned itself as a go-to choice for pet owners looking to travel with their animals. With more families traveling with pets, the airline’s commitment to offering comfortable travel options ensures its continued success in the pet travel sector.
Looking Ahead: Future Plans for Pet Travel in India
As Akasa Air continues to expand its pet travel services, there are likely to be further enhancements to meet the needs of pet owners. The airline’s growth in the pet-friendly travel sector is a response to changing market dynamics, where pet owners increasingly seek convenient, safe, and flexible travel options.
Expect further innovations in pet care and service offerings, such as more travel routes, upgraded in-flight services, and expanded training for staff. Akasa Air is committed to being the leading airline for pet-friendly travel in India, offering exceptional services that make traveling with pets easier and more enjoyable.
Akasa Air – The Trusted Choice for Pet Travel in India
Akasa Air’s upgraded pet travel experience, “Pets on Akasa”, has raised the bar in India’s airline industry, providing more flexibility, comfort, and value-added services to pet parents. With two pets permitted in the cabin and a shorter booking window, Akasa Air is still catering to the needs of customers and cementing its position as the go-to airline for pet travelers. Through its customer-centric policies, collaborations with animal welfare groups, and adherence to safe flying, Akasa Air has become India’s pet-friendliest airline. As pet travel demand keeps increasing, Akasa’s continued innovation and dedication to excellent service will keep it at the top of this expanding market.
