Half of the complaints made to Downdetector were about T-Mobile‘s 5G Home Internet, 35% said that they were having problems connecting to a T-Mobile signal on their mobile phone. 16% had a vague “No Signal” complaint. Earlier today, one T-Mobile subscriber said, “Since the holiday weekend the signal is low and everything on the phone is slow to load online. Takes FOREVER. The tower I usually connect to isn’t engaging and I am angling elsewhere. Weather is cloudy but not overcast…no rain or wind.”
T-Mobile is down according to Downdetector. | Image credit-Downdetector.com
An X account titled “Status is Down” says that T-Mobile is down and that this is impacting hundreds of subscribers. Downdetector determines whether a carrier like T-Mobile is having issuers by comparing the number of complaints it receives with a baseline number. If the number of complaints exceeds the baseline number by a certain amount, Downdetector sends out notifications and on its website, it states, “User reports indicate problems at T-Mobile.”
Another site reports a T-Mobile outage. | Image credit-X
With the number of complaints at Downdetector holding steady at 700, the outage did not appear to be as broad as Verizon‘s outage was last week. In fact, just before 7 pm EDT, Downdetector sounded the “all clear” signal by showing that there are no current problems at the carrier. The number of complaints lodged by the site declined to 139 from the earlier peak which turned out to be 756 at 5:48 pm. You might recall that the number of complaints received about Verizon‘s outage was more than 20,000 at one point.
It will be interesting to see whether T-Mobile reveals what happened. We have requested a comment from the carrier and if we get a response we will update this story.
“Iconic Phones” is coming this Fall!
Good news everyone! Over the past year we’ve been working on an exciting passion project of ours and we’re thrilled to announce it will be ready to release in just a few short months.
