Ethan Evans, a former Amazon VP, led a failed project in 2011 that interrupted Jeff Bezos’ launch plans. The failure involved a critical design flaw in the Amazon Appstore’s “Test Drive” feature. It taught Evans to communicate in a crisis, take ownership of a problem, and rebuild trust slowly. I worked at Amazon for 15…
Whoever came up with this week’s advertising move for the Calm app is probably going to get a raise. As former president Donald Trump cruised to victory on election night to emerge as the president-elect, and dozens of breaking news alerts went live as swing states were called, the app cashed in. Calm, a mental…
Sure, Wall Street. Go ahead. Ride the dragon. There was a moment of grace on Tuesday for investors, market analysts, and finance’s top brass when Beijing announced measures to try to reinvigorate China’s croaking economy. Pan Gongsheng, a governor of the People’s Bank of China, the country’s central bank, announced that 800 billion yuan, or…
They might tackle problems that governments won’t touch, but it’s an open question whether any individual should command such vast wealth and influence. It’s also debatable whether they’re donating money in the most effective way; MacKenzie Scott, Bezos’ ex-wife, has demonstrated a different approach with her aggressive yet hands-off style of giving. Hans Peter Schmitz,…