Privately hired security guards are only empowered to apprehend suspects with minimal force in Hong Kong, experts have warned after a customer was manhandled and wrongly accused of shoplifting in a case that has sparked public debate. Shops should also find a balance between the efficiency of self-service checkout machines and security risks to reap…
Privately hired security guards are only empowered to apprehend suspects with minimal force in their jobs, an industry expert and a lawmaker have warned, after the expert said grabbing the neck of a customer mistaken for shoplifting was excessive in a case that has sparked public debate. Yuen Sze-tung, former council member of the Hong…
Hong Kong police have launched an investigation into an incident where two undercover security guards at a Mannings pharmacy chain outlet allegedly grabbed a customer by the neck in the street and hauled her back to the store, accusing her of shoplifting. The case was prompted by a complaint from a customer who reported that…
Hong Kong pharmacy chain Mannings has axed a security firm’s contract, with two undercover guards fired, after a customer complained the pair had grabbed her by the neck and backpack and dragged her back to the store claiming she had shoplifted. Manning said on its Facebook page on Wednesday that the two plain-clothes store detectives…