In the U.S., mobile phones have become an essential tool for shopping, forever changing how consumers engage with retailers. Mobile-first shopping is no longer a trend, but an expected experience. As smartphones become critical to online and in-store shopping, U.S. merchants need to adjust to the evolving consumer behavior to stay relevant and competitive, according…
In 2024, Etsy focused on strengthening its core offerings, specifically its mobile app and the launch of its new loyalty program, to retool customer engagement and increase purchase frequency. During Etsy’s fourth-quarter earnings call Wednesday (Feb. 19), CEO Josh Silverman acknowledged the challenges the company faced, including declining gross merchandise sales (GMS), but emphasized investments in…
HONG KONG — A $13 billion project to turn Hong Kong’s airport into a sprawling city-within-a-city could serve as a test case for how much the local business community is willing to spend to show its loyalty to the Chinese government. “We envisage that our airport will not be just a place for passengers to…
US government faces a “Fork in the road,” just as Twitter did when Musk bought the company in 2022. Musk’s Twitter job cuts were partly driven by the need to save money for big debt payments. US government debt has also soared, leaving annual interest payments over $1 trillion. President Donald Trump‘s administration has launched…
Katsuji Nakazawa is a Tokyo-based senior staff and editorial writer at Nikkei. He spent seven years in China as a correspondent and later as China bureau chief. He was the 2014 recipient of the Vaughn-Ueda International Journalist prize. Xi Jinping’s signature anti-corruption campaign now has senior economic officials competing to demonstrate their loyalty to the…