grievances – Charm

Editorial | Service quality leaves a bad taste in mouths of Hong Kong’s restaurant patrons

Cs news8 months ago02 mins

With Hong Kong so focused on attracting top talent and investors, a shortage of other human resources and services can slip under the radar – until gripes about it go public. A case in point is to be found in a Consumer Council report that complaints topped 40,000 for the first time last year, driven…

‘Intrusive’: China retail giant sparks controversy over bride price, lavish wedding ban

Cs news11 months ago02 mins

A retail giant in China is stirring up discussions on social media with controversial new rules that require employees to reject bride prices, forgo extravagant weddings, and avoid depending on their parents for purchasing houses or cars. On November 20, Yu Donglai, founder and chairman of Pang Dong Lai, a retail chain based in central…