The next wave of retail disruption may not come from faster payments or smarter checkout tech, but from the habits of mobile window shoppers — consumers who never meant to buy anything in the first place. The Global Digital Shopping Index from PYMNTS Intelligence, commissioned by Visa Acceptance Solutions, suggests that “mobile window shoppers” are quietly…
When it comes to travel, Generation Z consumers and baby boomers, two groups at opposite ends of the digital age spectrum, are behaving more alike than anyone expected. Both are holding onto their computers even as most consumers now reach for their phones to book a trip. The finding from the PYMNTS Intelligence report “Consumers…
In the “2025 Global Digital Shopping Index: Singapore Edition,” released by PYMNTS Intelligence and commissioned by Visa Acceptance Solutions, a survey of 1,510 consumers and 425 merchants in Singapore, underscores the reality that smartphones are not just tools for online purchases. They’re integral to the entire shopping journey, including in-store experiences. The island nation stands…
Consumers in Australia are increasingly mobile-first, frequently reaching for their phones as part of their shopping experience. This goes beyond just making online purchases. The average Australian shopper uses their mobile devices to browse or buy nearly every day. PYMNTS Intelligence’s latest research finds that Australia is slightly behind the global curve in mobile shopping,…