Hong Kong Airlines continues its goal of elevating its current designation as a local carrier to a full-service global airline – happily, by introducing a range of service enhancements that are sure to upgrade passengers’ travel experience. Coinciding with their recent long-haul routes to Vancouver and Sydney, these upgrades include changes to baggage policy, in-flight dining, lounge facilities, and more.
Perhaps the most significant enhancement is Hong Kong Airlines’ new and improved luggage allowance. From May 7 onwards, economy passengers will be allowed to bring one piece of checked baggage starting at 23kg and one piece of cabin luggage weighing seven kg. Meanwhile, business class passengers will be offered a significantly higher allowance and can check in a total of 64kg across two pieces of luggage not exceeding 32kg each, as well as bring two pieces of cabin baggage that do not exceed 15kg in total. As chronic over-packers, we couldn’t be happier saying goodbye to their pesky ‘zero-kg’ clause!
Another major upgrade pertains to pet parents, who can now bring their pets into the cabin. This is Hong Kong’s first in-cabin pet travel service that lets passengers fly with their furry companions right beside them. For now, this service is only available on flights to Tokyo, Osaka, and Nagoya, but this is still a significant milestone and definitely a step in the right direction for our city’s travel providers.
Hong Kong Airlines has also improved its in-flight menu, designing a dining programme that highlights Hong Kong flavours and dishes inspired by the flights’ destinations. Business class passengers will be served exclusive seasonal Cantonese dishes, created in collaboration with Michelin-starred restaurant Ming Court. Passengers who choose front-row seats in economy – classed as Economy First – can also enjoy this menu, along with extra legroom and priority boarding.
Lastly, the carrier’s upgrades begin on the ground, with significant changes to their Club Autus lounge at the Hong Kong International Airport. A range of local delicacies such as wonton noodles, egg waffles, and chicken noodle soup will be available, as are welcome drinks created by award-winning local bartender Leo Ko, private à la carte dining, and ergonomic massage chairs in special unwinding zones. This upgraded lounge service is available to business class passengers, as well as platinum and gold members of Hong Kong Airlines’ Fortune Wings Club frequent flyer programme. Other eligible travellers including economy fliers in the Enjoyment programme and intercontinental transit passengers can also enjoy the lounge and its perks.
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